Frequently asked questions
How do I check stock availability?
Each product page shows live stock availability across our 4 pickup locations: Sydney, Newcastle, Brisbane and Melbourne. This means you can see which tyre sizes are currently available at each location before placing your order. Stock levels can change, so we recommend checking the product page at the time of ordering.
Do you offer pickup?
Yes. We offer FREE pickup from 4 locations across Australia, including Sydney, Newcastle, Melbourne and Brisbane. Pickup details will be confirmed once your order is placed.
Do you offer shipping?
We currently offer pickup from 4 locations across Australia. If you would like your order shipped, please email info@zeknovadriftaustralia.com and we can provide a courier quote based on your location and order size.
How long will my order take?
We will work quickly to prepare your order as soon as possible. Once your order has prepared, you will receive an email with further information. Pickup times vary depending on your location. On average, in stock tyres can be picked up in 2-5 days.
Do you offer bulk or trade pricing?
No. To keep pricing fair and accessible for everyone, we offer a competitive starting price across the entire Zeknova range. This allows all customers to access the same fair pricing without needing trade accounts or bulk order discounts.
Can I use Zeknova tyres on the street?
No. Zeknova tyres sold by Zeknova Drift Australia are supplied for motorsport and off road use only. They are not sold, recommended, or approved for street use. It is the customer’s responsibility to ensure the tyres are used only in suitable motorsport conditions and in accordance with all applicable laws and regulations.
What is the return policy?
Zeknova Drift Australia accepts returns on eligible items within 30 days of purchase, provided the product is unused, has its original packaging and accompanied by proof of purchase. This will be at the customers own expense. Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.